en
| | | | | |

News | SoftBCom featured in Ziptone's report on European providers of CCaaS

SoftBCom Team

 

Ziptone, the Netherlands-based online magazine dedicated to the contact center industry, has published a comprehensive report on European providers of Contact Center as a Service (CCaaS). SoftBCom is featured on page 106.

CCaaS made in Europe - market overview 2025 - Ziptone - 100% customer contact

Post comments

Recent posts

Use Case AI

Use case | AI Voice Agent for Complex Appointment Scheduling

AI Voice Agent for Complex Appointment Scheduling: From Conversation to Completed Booking Booking a medi...

Read now
AI Contact Center Webinar

Webinar | SoftBCom Voice Agents for Customer Operations: Use Cases, ROI and Modularity

Use Cases, ROI and Modularity AI voice agents are moving beyond simple conversations and FAQ handling. T...

Read now
Article AI Contact Center

Article | Hidden Barriers to Using AI in Customer Service

Possible Risks of AI Adoption and Ways to Mitigate Them It is not uncommon for business owners to hesita...

Read now