en
| | | | | |

News | SoftBCom featured in Ziptone's report on European providers of CCaaS

SoftBCom Team

 

Ziptone, the Netherlands-based online magazine dedicated to the contact center industry, has published a comprehensive report on European providers of Contact Center as a Service (CCaaS). SoftBCom is featured on page 106.

CCaaS made in Europe - market overview 2025 - Ziptone - 100% customer contact

Post comments

Recent posts

AI Contact Center Webinar

Webinar | SoftBCom Voice Agents for Customer Operations: Use Cases, ROI and Modularity

Use Cases, ROI and Modularity AI voice agents are moving beyond simple conversations and FAQ handling. T...

Read now
Article AI Contact Center

Article | Hidden Barriers to Using AI in Customer Service

Possible Risks of AI Adoption and Ways to Mitigate Them It is not uncommon for business owners to hesita...

Read now
Use Case AI Contact Center

Use case | AI Voice Agents for Customer Service Automation

How AI Voice Agents Execute Customer Service Processes Through Conversation

Read now