---
title: Tutorial | Automated Quality Assurance in Practice
description: Automate your operational processes with LLM-powered voice agents that capture structured data and integrate seamlessly, enhancing efficiency for high-volume organizations. Start your free trial today.
---

[SoftBCom Blog](https://softbcom.com/blog)

# [Tutorial | Automated Quality Assurance in Practice](https://softbcom.com/blog/tutorial-automated-quality-assurance-in-practice)

 Written by [SoftBCom Team](https://softbcom.com/blog/author/softbcom-team) | May 7, 2026, 7:20:43 AM

## QAWacht quality management framework: getting started and using the connector

In this video, we demonstrate how QAWacht enables AI-driven quality assurance in real contact center operations. See how interactions are analyzed at scale, how evaluation criteria can be configured, and how quality insights become actionable for management.

[View full post](https://softbcom.com/blog/tutorial-automated-quality-assurance-in-practice)

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