---
title: Tutorial | Quick Start. How to Organize AI-Based Quality Monitoring
description: Learn how to set up AI-powered quality monitoring for contact centers. See how QAWacht analyzes conversations, generates transcripts, evaluates service quality, and identifies problematic interactions.
---

[SoftBCom Blog](https://softbcom.com/blog)

# [Tutorial | Quick Start. How to Organize AI-Based Quality Monitoring](https://softbcom.com/blog/tutorial-quick-start-how-to-organize-ai-based-quality-monitoring)

 Written by [SoftBCom Team](https://softbcom.com/blog/author/softbcom-team) | Jun 4, 2026, 2:44:08 PM

In this video, we will show how to organize continuous quality monitoring of contact center conversations using AI.  
QAWacht automatically analyzes conversations, generates transcripts, evaluates service quality, and helps quickly identify problematic interactions.

We will walk through the basic process of setting up the system and performing the first test evaluations.

[View full post](https://softbcom.com/blog/tutorial-quick-start-how-to-organize-ai-based-quality-monitoring)

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