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How AI Voice Agents Execute Customer Service Processes Through Conversation
About the company Schmitz Cargobull is the market leading manufacturer of truck trailers in Europe. The ...
About the company The contact center at Kuck + Schmidt (K&S) works mainly with inbound calls and man...
About the company Globus is one of the largest DIY chains in Germany with 14 DIY stores and 4 online sto...
Initial Situation A contact center provides mass secretarial and back-office services. Its main customer...
