Initial Situation A contact center provides mass secretarial and back-office services. Its main customer...
About the company Globus is one of the largest DIY chains in Germany with 14 DIY stores and 4 online sto...
About the company The contact center at Kuck + Schmidt (K&S) works mainly with inbound calls and man...
About the company Schmitz Cargobull is the market leading manufacturer of truck trailers in Europe. The ...
