SoftBCom Blog

Article | Piloting AI for Contact Center Executives

Piloting AI for Contact Center Executives How to Deliver Quick Results and Advance Your Career Artificia...

Article | What if every agent in your team performed like your top 10%?

AI for Contact Center Leaders: Quality Assurance Tools in 2026 Running a modern contact center efficient...

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BSFZ Seal

SoftBCom receives BSFZ Seal We are pleased to announce that SoftBCom Berlin GmbH has been awarded the BS...